![]() On the other end of the spectrum, some companies refused to believe customers would ever value online like they do stores (e.g., Macy’s). ![]() When Amazon disrupted the retail space, some companies immediately assumed they had to move to online completely (e.g., Circuit City). That third question is what really spurred the Amazon thought for Stephen. How could we adapt our distribution model? In response to the current situation, Steve’s organization has been examining three questions to think through changes they may need to make to their model moving forward:ĭo we really need to exist as a standalone entity?ĭo we need all our existing infrastructure? Or could it be shared in some way? Stephen’s perspective is that both the healthcare and arts industries are going through significant changes that likely would have come regardless of our current situation – trends that were already in motion have been accelerated. Stephen Klasko, “ This is Healthcare’s Amazon Moment”. The impetus for the title of our webinar was a recent article written by one of our guests, Dr. Stephen Klasko, President, Thomas Jefferson University and CEO, Jefferson Health, and Jasper Parrott, Cofounder and Executive Chairman, HarrisonParrot, Ltd. Panelists included: Alan Fletcher, President and CEO, Aspen Music Festival and School, Larry Keeley, Cofounder, Doblin, a Deloitte Business, Dr. To help arts leaders answer that question, The Advisory Board for the Arts invited an impressive panel from both in and outside of the arts industry to join our May 19 webinar, “Is this the Amazon Moment for the Arts?” and share their perspective on how the arts industry should examine and adapt their business models during these unprecedented times. The question is how we can play a role in shaping the new world. The current crisis provides us with a unique opportunity – we know we are in the midst of disruption. While most say that with certainty, there is far less confidence about what that new world looks like and whether arts organizations will be victims or perpetrators of that change. Over and over in our conversations with arts leaders we hear that things will most certainly change coming out of this crisis-we will not be returning to the world we once knew. There is certainly nothing simple nor obvious about the moment in which arts organizations currently find themselves living. Webinar Recap: Is this the Amazon Moment for the Arts? March 31: Recap of Asia Reopening? Webinar.April 7: Engaging Audiences During Closure and Beyond.April 14: Donor Perspective on Fundraising in the Crisis.April 21: Adapting Strategy in Uncertainty.April 23: Fundraising in Europe During the Coronavirus Crisis.April 28: Rethinking Education in the Crisis.May 5: Communicating with Audiences through Closure: Lessons from The Atlantic.May 12: Surviving A Shutdown: Lessons from Prior Closure.May 19: Is this the Amazon Moment for the Arts?.June 17: Understanding Audiences: Early Results from Culture + Community in Time of Crisis Survey.June 23: Great Performance Halls in the Future: Rebirth or Transformation?.July 8: Loyalty and Revenue in the YouTube Universe.July 22: Creating Connectivity for Audiences During Closure.December 1: Building an Inclusive Culture.December 14: Enabling a Truly Inclusive Culture - with Stages.February 2: Inclusive Succession Planning with the LA Philharmonic.March 16: Building an Inclusive Culture Worthy of Employee Expectations – McCarter Theatre.
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